Motive Customer Council

The era of service convergence is introducing change across communications businesses—internally where traditional lines between customer operations, marketing and the network are beginning to blur, and externally where unprecedented customer requirements are changing the way providers operationalize next-generation voice, video and data services. Members of the Motive Customer Council (MCC) are exposed to a broad set of business-oriented issues and best practices relevant to key functions within a communications organization. As a result, members can see emerging trends through an exclusive lens reflecting multi-faceted strategies from the world’s leading providers.

MCC Charter
The MCC is led by customers, for customers, with the goal of providing members a forum for open dialogue about industry issues and best practices. The MCC is dedicated to providing a forum for members and Motive to collaborate on issues, ideas and recommendations that increase the impact of strategic business initiatives in the communications industry.

Specifically, the MCC purpose is three-fold:

To facilitate dialogue among members and an exchange of ideas and knowledge related to successes and challenges in the communications industry
To accelerate two-way dialogue between members and Motive with regard to current and future Motive-specific business initiatives and the development of Motive solutions
To provide members a single channel and influential voice to connect with Motive regarding all aspects of its business

Benefits of Membership
As a part of the MCC, customers are invited and encouraged to participate in the following activities:

MCC Meetings held each quarter
The MCC Quarterly online newsletter
Product roadmap discussions and updates
MCC-specific Extranet
Preferred participation at Motivation and joint marketing opportunities