Motive Mobile Broadband Service Activation Solution — Benefits

• Quickly and efficiently set up and activate new subscribers
  • Streamlines and automates handset, data card, netbook and laptop configurations
  • Delivers guided tutorials that help educate consumers about new services and steps them through the setup process
  • Delivers server-based, dynamic activation flows, which can easily be updated as market requirements dictate
• Lower Operational Expenses
  • Automatically detects and configures new mobile devices without requiring subscriber interaction, resulting in significantly reduced activation-related support calls.
  • Guided activation steps customers through a high-touch, web-based activation process that educates customer about de vice features and value-added services available, resulting in increased service uptake.
  • Online activation eliminates the need for activation CDs and all associated costs.
• Reduce Customer Churn
  • Easily activate new devices and services so customers do not struggle with technical set up processes.
  • Single, consistent interface for consumers, regardless of device manufacturer, reduces the perceived complexity of the activation process.
  • Self-launching, guided tutorials educate customers about device features and value-added services resulting in increased service uptake and adoption.