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Transforming Home Connectivity

How BT Revolutionized Wi-Fi Management

Managing millions of Wi-Fi connections across smart homes and IoT devices is no small task. Simon Evatt, Digital Director at BT, shares how AI-driven diagnostics, real-time monitoring, and proactive troubleshooting redefined their approach to customer support and operational efficiency.

Key Takeaways:

  • AI-Powered Diagnostics: Identify and resolve connectivity issues faster with real-time insights.
  • Enhanced Customer Experience: Minimize disruptions and improve satisfaction with predictive analytics.
  • Scalable Solutions: Seamlessly manage millions of connections with advanced remote monitoring.

Redefine home connectivity management for a smarter, more efficient future.

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