IMPACT Mobile

Effortless Mobile Device Management

Motive IMPACT Mobile is a cloud-enabled, multi-tenant platform for managing network-connected throughout their lifecycle. It delivers advanced automation, real-time diagnostics, and seamless integration with existing systems ensuring scalability and operational efficiency. With support for VoLTE, VoWiFi, and a robust device library, IMPACT Mobile enables self-service, agent-assisted care, and automated workflows, empowering communication service providers (CSPs) and enterprises to enhance customer satisfaction and adapt to evolving telecom demands.

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Future-Ready Solutions for Scalable Mobile Device Management

IMPACT Mobile redefines mobile device management with advanced support for diverse protocols like VoLTE, VoWiFi, OMA DM, and TR-069, coupled with the industry's most comprehensive device library.

Its flexible architecture enables cloud-native, on-premises, or hybrid deployments, designed to handle multi-tenant operations and containerized environments with Kubernetes. With geo-redundant configurations and high-availability frameworks, IMPACT Mobile ensures uninterrupted service, even in demanding telecom environments. Operators gain access to real-time analytics, actionable subscriber insights, and robust reporting tools, enabling better network optimization and faster response to evolving customer needs.

End-to-End Lifecycle Management

Manage the full device lifecycle with automation: provisioning, firmware updates, diagnostics, service activation, and secure deactivation. Reduce downtime, cut operational costs, and enhance customer satisfaction with zero-touch capabilities and real-time troubleshooting.

Seamless Device Interoperability

Leverage a versatile, continuously updated device library supporting VoLTE, VoWiFi, and diverse protocols like TR-069 and OMA DM. Ensure compatibility with legacy and next-gen networks while reducing provisioning costs and automating configuration for out-of-the-box operations.

Flexible, Scalable Deployment Models

Adapt to diverse infrastructure needs with cloud-native, on-premises, or hybrid environments. Enable multi-tenant operations, containerized deployments with Kubernetes, and geo-redundant setups for high availability. Designed for CSPs enterprises, it ensures efficient management, resilience, and scalability.

Unified Device Management

Manage diverse devices across iOS, Android, Windows and more with support for protocols like OMA CP, OMA DM. Automate operations for both carrier-branded and open-market devices, ensuring adaptability for legacy and next-gen 5G networks. Multi-tenant capabilities and advanced automation optimize network scalability and efficiency.

Automatic Device Detection & Provisioning

Enable zero-touch activation and provisioning with out-of-the-box integration for 2G/3G/LTE networks. Integrate with leading OEMs, reducing provisioning time, costs, and trouble-shooting complexity for faster deployments and improved service reliability.

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Real-time Analytics & Actionable Insights

Leverage visual dashboards and actionable reports to monitor subscriber trends, device migration patterns, and network performance. Gain granular insights to optimize network efficiency, device loyalty metrics, enhance customer satisfaction, and drive data-informed decision-making.

Learn From The Leaders

Leading USA Telco: Scaling Next-Gen Messaging: Automating RCS for 23 Million Devices with Real-Time Insights

23M

RCS Devices Managed

Faster Time-to-Market

100%

Real-Time Reporting

A leading American telecom provider partnered with Motive to deploy Rich Communication Services (RCS) at scale, transforming messaging capabilities for 23 million devices. Leveraging the Entitlement Server platform, the operator automated configuration, improved operational efficiency, and delivered actionable insights, accelerating RCS monetization and enhancing customer experience.

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Frequently Asked Questions

What is the Motive IMPACT Mobile platform?

The Motive IMPACT Mobile platform is a cloud-enabled, multi-tenant solution designed for comprehensive mobile device management. It offers advanced automation, real-time diagnostics, and seamless integration with existing systems, ensuring scalability and operational efficiency for communication service providers (CSPs) and enterprises.

How does IMPACT Mobile handle device lifecycle management?

IMPACT Mobile manages the entire device lifecycle through automation, including provisioning, firmware updates, diagnostics, service activation, and secure deactivation. These zero-touch capabilities reduce downtime, lower operational costs, and enhance customer satisfaction.

What protocols and technologies does IMPACT Mobile support?

The platform supports a wide range of protocols and technologies, including VoLTE, VoWiFi, OMA DM, and TR-069. This versatility ensures compatibility with both legacy and next-generation networks, facilitating seamless device interoperability.

Can IMPACT Mobile integrate with existing systems?

Yes, IMPACT Mobile is designed for seamless integration with existing systems. Its flexible architecture supports cloud-native, on-premises, or hybrid deployments, and is compatible with containerized environments using Kubernetes. This adaptability ensures efficient management and scalability within diverse infrastructure setups.

How does IMPACT Mobile enhance customer support?

IMPACT Mobile enables self-service options, agent-assisted care, and automated workflows. By providing real-time analytics and actionable subscriber insights, it empowers CSPs and enterprises to optimize network performance and respond swiftly to evolving customer needs, thereby enhancing overall customer satisfaction.

What deployment models are available for IMPACT Mobile?

The platform offers flexible deployment models, including cloud-native, on-premises, and hybrid environments. It supports multi-tenant operations and containerized deployments with Kubernetes, ensuring resilience, scalability, and high availability through geo-redundant configurations.

How does IMPACT Mobile ensure device interoperability? IMPACT Mobile maintains a continuously updated device library that supports various protocols like VoLTE, VoWiFi, TR-069, and OMA DM. This extensive library ensures compatibility with a wide range of devices, reducing provisioning costs and enabling automated configuration for out-of-the-box operations.

What analytics capabilities does IMPACT Mobile provide? The platform offers real-time analytics through visual dashboards and actionable reports. Users can monitor subscriber trends, device migration patterns, and network performance, gaining granular insights to optimize network efficiency and enhance customer satisfaction.

Is IMPACT Mobile suitable for large-scale deployments? Yes, IMPACT Mobile is designed to handle large-scale deployments efficiently. Its scalable architecture supports multi-tenant operations and is built to manage extensive device fleets, ensuring uninterrupted service even in demanding telecom environments.