End-to-end automation across networks & channels
Go beyond ticketing: Motive SMP automates service assurance from core to edge, spanning fixed, mobile, and IoT—and unifies customer care across apps, IVR, field ops, and agents.
Standards-based, SIM-first authentication
In-house systems can take years to mature. Motive SMP deploys rapidly with prebuilt workflows, telco use cases, and AI-powered diagnostics that deliver impact from day one.
Purpose-built for telecom operations
Unlike generic IT platforms, Motive SMP is designed specifically for CSPs—supporting telco-grade SLAs, OSS/BSS integration, and complex network topologies out of the box.
Motive IMPACT Mobile is a cloud-enabled, multi-tenant platform for managing network-connected throughout their lifecycle. It delivers advanced automation, real-time diagnostics, and seamless integration with existing systems ensuring scalability and operational efficiency.
With support for VoLTE, VoWiFi, and a robust device library, IMPACT Mobile enables self-service, agent-assisted care, and automated workflows, empowering communication service providers (CSPs) and enterprises to enhance customer satisfaction and adapt to evolving telecom demands.
Unified device management
Unified management platform
Manage IoT devices across multi-network environments, including LTE-M, NB-IoT, LoRaWAN, and Sigfox. With support from industry-standard protocols like LWM2M, MQTT, and COAP, ensure interoperability, apply policies, analyze metrics, and simplify operations with comprehensive lifecycle automation.
Automatic device detection & provisioning
Real-time analytics & actionable insights
One of the largest telecom providers in Africa, serving 140M customers, partnered with Motive to streamline Remote SIM Provisioning (RSP) and digitize their SIM distribution. By leveraging Motive’s cloud-native eSIM solution, the provider rapidly deployed and scaled eSIM services across 10 operating companies (OPCOs), reducing logistical costs and accelerating customer onboarding.
Frequently
asked
questions
The Motive IMPACT Mobile platform is a cloud-enabled, multi-tenant solution designed for comprehensive mobile device management. It offers advanced automation, real-time diagnostics, and seamless integration with existing systems, ensuring scalability and operational efficiency for communication service providers (CSPs) and enterprises.
IMPACT Mobile manages the entire device lifecycle through automation, including provisioning, firmware updates, diagnostics, service activation, and secure deactivation. These zero-touch capabilities reduce downtime, lower operational costs, and enhance customer satisfaction.
The platform supports a wide range of protocols and technologies, including VoLTE, VoWiFi, OMA DM, and TR-069. This versatility ensures compatibility with both legacy and next-generation networks, facilitating seamless device interoperability.
Yes, IMPACT Mobile is designed for seamless integration with existing systems. Its flexible architecture supports cloud-native, on-premises, or hybrid deployments, and is compatible with containerized environments using Kubernetes. This adaptability ensures efficient management and scalability within diverse infrastructure setups.
IMPACT Mobile enables self-service options, agent-assisted care, and automated workflows. By providing real-time analytics and actionable subscriber insights, it empowers CSPs and enterprises to optimize network performance and respond swiftly to evolving customer needs, thereby enhancing overall customer satisfaction.
IMPACT Mobile maintains a continuously updated device library that supports various protocols like VoLTE, VoWiFi, TR-069, and OMA DM. This extensive library ensures compatibility with a wide range of devices, reducing provisioning costs and enabling automated configuration for out-of-the-box operations.
