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Motive Intelligence

Intelligent Decision Making in Real Time

The Motive Intelligence platform is a massively scalable, highly performant solution for Intelligent Data Services. Used by Service Providers, Enterprises and other organization to augment their Device and Service Management capabilities with real time insights for optimizing their digital experience. 

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Focus your needs and use your resources optimally

Motive Intelligence is multi-tenanted allowing for multiple data sources and insights to be realized on single platform allowing resources to be shared as and when they are needed.

Real Time Decision Making
Learn from data in real time and identify trends, patterns, events and alerts which are actioned for resolution with immediacy. This allows for issues to be detected and resolved prior end- user discovery.
Actionable Analytics and AI-Driven Insights

Leverage advanced integrated analytics, machine learning, and real-time insights to monitor device performance, detect security threats,  predictive maintenance, and troubleshoot.

In flight Insight Creation
Arm decision makers with customizable rules and dashboards to make data-informed adjustments with confidence.
Toubleshooting Entitlement Server
Ensure rapid rollout of Entitlement Server services with real time analytic of service capability with rapid root cause analysis of issues and automatically take resolution actions.
Home Network KPI's
Knowing the condition of a home network is essential to retaining customers and improving their digital experience.
Reduced Material Costs
Motive Intelligence employs the latest Machine Learning streaming technology to identify insights in real time and uses computing resources optimally within business constraints.

A Superior Home Experience with Intelligence Wi-Fi Management

Motive Intelligence combined with Motive Service Management and Device Management provides realize valuable insight and automated service improvements. 

The full details of every Wi-Fi indicator can be useful, but for often was it is needed is a calculated insight that captures the state of the consumers Wi-Fi experience in a very simple metric. This can be used to communicate to the consumer simply and quickly as well as automatically drive remedial actions ensuring consumers problems get fixed before they even know about them.

Automated Wi-Fi Diagnostics

As the number of devices in the home increases also do the number of Wi-Fi issues, being able to mitigate these issues ensures customer contentment as well as the opportunity to sell additional network equipment such as extenders. 
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Boosting Utilities with Intelligent Driven Insight

Utility Meters are continuously generating data which needs to validated, stored, formatted and forwarded to Billing and other systems.
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Customer Care

Understand what is going on with your service, quickly see what has happened, what is happening and what will happen. Be able to resolve customer issue and set expectations quickly. 
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Root Cause Analysis

Get to the root of any service issue cause quickly, find out what and who is affected by it and make resolution rapidly preferably before any users notice there was ever a problem.
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Frequently Asked Questions

What is Motive Intelligence?

Motive Intelligence analyses data to determine valuable insights for multiple different use cases. 

How does Motive Intelligence do this?

Motive Intelligence does this by using the latest Machine Learning and Artificial Intelligence capabilities to work out insights in real time. 

Who uses Motive Intelligence?

Motive Intelligence is used by Internet Service Providers, Broadband Service Providers, Mobile Network, Enterprises and Utilities. 

How does Motive Intelligence Help?

Gaining insight from data is valuable as actions can be taken to resolve issues and improve the digital experience. 

How does Motive Intelligence get data?

Data is streamed into Motive Intelligence from multiple sources. This can be Device Management Systems, Service Management System or other systems such as Location Providers, Billing Systems and Customer Information Systems. 

Where is Motive Intelligence used?

Motive Intelligence is used in a range of industries such as Home Network Management, Mobile Device Management, Customer and Service Care and Smart Utilities.

How does the solution support scalability? Motive Intelligence is built to handle large-scale deployments, supporting multi-tenant environments and a vast number of devices. Its architecture ensures that as the number of connected devices grows, the platform can scale accordingly without compromising performance or security.
In what ways can this solution accelerate revenue streams?

By enabling data insights services can be optimized, tuned, and sustained ensuring fast time to revenue, protecting brand and ensuring customer loyalty. Access to the long term data sets ensure that network planners and business decision makers are well equipped to make the right decisions as the service evolves.

 

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