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Home Device Manager

Secure Device Management for Modern Home Networks

Motive Home Device Manager (HDM) provides carrier-grade device and secure network management, meeting the demands of smart home connectivity. With support of TR-069 and TR-369 standards, multi-tenancy, and two-way SSL security, it delivers zero-touch provisioning, bulk management, and real-time diagnostics to streamline operations and reduce costs. Trusted by Tier 1 CSPs worldwide, it’s the solution for reliable and efficient network management.

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Scalable and Flexible Home Network Management for CSPs

A trusted, carrier-grade solution designed to meet the needs of today’s CSPs. Supporting over 150 million devices worldwide, Motive Home Device Manager (HDM) empowers operators to manage the growing complexity of home networks with scalable, secure, and adaptable tools. Whether optimizing device lifecycles or ensuring seamless integration across diverse standards and environments, Motive HDM delivers the flexibility and reliability CSPs need to streamline operations and drive growth. 

Comprehensive Device Lifecycle Management

Cover the entire device lifecycle: firmware updates, end-of-life management, zero-touch activation & provisioning, and more—all remotely, minimizing customer service calls and increasing operational efficiency.

Security Driven Architecture

Address compliance and data protection concerns head-on with two-way SSL, role-base access control, and traffic regulation models. 

Extensive Standards and Legacy Device Support

Seamlessly integrate into diverse environments with support for TR-069 and TR-369 and a generic proxy for legacy device management. Choose between SaaS or on-premises deployments, leveraging rich APIs for integration and ensuring high availability with disaster recovery capabilities. 

Transforming Home Device Management with Advanced Capabilities

Motive Home Device Manager combines decades of innovation with proven scalability, offering unmatched functionality to manage diverse devices and complex network environments and securely.

Full Device Lifecycle Management

Streamline operations with zero-touch provisioning, proactive troubleshooting, firmware updates and bulk management, reduce costs and minimize customer support needs.
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Proven Scalability and Flexibility

Adapt seamlessly to growing network demands with support for TR-069 and TR-369 standards, legacy device integration, and deployment flexibility across SaaS or on-premises environments.
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Real-Time Analytics & Network Insights

Leverage actionable insights into KPIs and Quality of Experience (QoE) ratings, and device performance with customizable, streaming analytics dashboards to optimize network reliability and customer experience.
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Learn From The Leaders
BT (British Telecom): BT Revolutionizes Home Connectivity: Managing 10 Million Wi-Fi Connections with 61% Fewer Support Calls
61%
Call Reduction
<10M
Wi-Fi Connections Managed Daily
+100M
Daily Actions Processed
BT utilized Motive’s Home Device Manager (HDM) and Service Management Platform (SMP) to enhance home connectivity for 14 million households. By enabling real-time visibility, proactive diagnostics, and seamless multi-device control, BT improved operational efficiency, reduced in-home visits, and increased customer satisfaction through streamlined troubleshooting and predictive analytics.

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