Features
Broad Device Support
Connect broadband routers, Wi-Fi® extenders, small cell devices, video set-top boxes, 5G/4G FWA services, femto access points, cable modems, mesh nodes, mobile, IoT, and smart home devices.
Simplified Device Deployment
Activate, configure, and provision devices automatically with zero-touch capabilities, including large-scale or bulk management deployments.
Self-care Enablement
Empower users with self-service capabilities, reducing customer service agent workloads, speeding up resolution times, and enhancing customer satisfaction.
Strong Security
Automate distribution of security patches and fixes to ensure device software is always up to date, thereby minimizing security vulnerabilities.
Heightened Visibility
Analyze omni-channel device and network data using predictive analytics to obtain a 360-degree perspective that is useful for troubleshooting and improving the customer experience.
Pre-built Dashboards
Access technical troubleshooting widgets, omni-channel customer troubleshooting history, and customer-centric network maps that highlight device-specific diagnostics and available operations.
AI and Machine Learning
Employ proprietary AI and ML algorithms to automate and execute workflows that improve system performance, reduce agent workloads, and lower operational costs.
Standards-based Integration
Take advantage of broadband industry standards like TR-069 and TR-369, as well as equivalent mobile and IoT standards to quickly integrate with different networks, devices, and protocols, providing a reliable and future-proof solution.
Multi-dimensional APIs
Seamlessly connect applications and OSS and BSS systems using multi-dimensional APIs that make it easier to integrate into existing infrastructure without significant disruptions or complex coding.
Growth Opportunities
Employ the latest technology to serve rapidly growing market segments within the IoT and mobile industry, including device management for low power wide area (LPWA) networks and e-sim/i-sim provisioning of mobile devices.
SOLUTION BENEFITS
Save Time
- Faster integration- Faster system launch
- Faster responses to issues
Save Cost
- Reduced CSR agent workload- Reduced operational costs
- Reduced complexity
Save Customers
- Improved self-care - Improved resolution times
- Improved customer loyalty
Plus, generate revenue growth through the launch of new services and devices
Managing
the devices
that move our
world forward.
.png)
Global.
Trusted.
Flexible.
Trusted.
Flexible.
Motive powers 150+ telecom providers, network operators, and enterprises, in 65+ countries worldwide.
>120K
Device models recognized
>1.0M
Customer service representative users
>10M
Self-service sessions enabled
>1.8B
Devices under management
Learn from
the leaders.
the leaders.
Join the world’s top communication providers using Motive products to manage their device and service infrastructure.
Service Management Platform
Elevate customer care and cut call center operational expenses by making device related issues, workflows, and service activities visible across all channels.
Home Device Manager
Remotely manage customer premise equipment (CPE) to unlock home broadband digital value and drive growth through the automation of smart home devices.
IMPACT Mobile
Securely manage a vast array of mobile devices through the entire device lifecycle, while providing robust support for the growing population of eSIM-enabled devices.
Entitlement Server
Empowering CSPs with eSIM provisioning, 5G innovations, and secure multi-device connectivity to stay ahead in a dynamic digital landscape.
IMPACT IoT
Unify the management of highly diverse and complex IoT applications with scalable device management, data collection and analytics, and application integration software.
eSIM/iSIM Provisioning
Coordinate the onboarding, management, and offboarding of cellular subscription profiles using embedded and integrated subscriber identity modules (eSIM/iSIM).
Actionable insights for network leaders. Built on decades of experience.
Unleashing the Power of RSP to Accelerate eSIM/iSIM Adoption
Discover how Remote SIM Provisioning (RSP) is transforming eSIM adoption, enhancing security, and unlocking new revenue opportunities for telecom providers and enterprises.
AI in Telecom: Driving Growth, Operational Simplicity, and Smart Adoption
Learn how CSPs are leveraging AI to enhance customer experience, optimize networks, and drive operational efficiency.
The Pivotal Role of Entitlement Servers Amid Apple's RCS Support
Learn how RCS + entitlement servers can boost engagement, enhance security, and unlock new monetization opportunities.
Stay connected with Motive: