---
title: "Motive: Device Management Solutions That Move the World Forward"
description: Motive is a leading provider of telecom entitlement, device management, and service automation solutions. With more than 150 deployments and over 1 billion devices under management, Motive empowers global operators to streamline operations, accelerate digital innovation, and unlock new revenue streams.
image: https://motive.com/hubfs/Motive_Timeline_04.webp
---

# Features

Broad Device Support** Connect broadband routers, Wi-Fi® extenders, small cell devices, video set-top boxes, 5G/4G FWA services, femto access points, cable modems, mesh nodes, mobile, IoT, and smart home devices.

Simplified Device Deployment** Activate, configure, and provision devices automatically with zero-touch capabilities, including large-scale or bulk management deployments.

Self-care Enablement** Empower users with self-service capabilities, reducing customer service agent workloads, speeding up resolution times, and enhancing customer satisfaction.

Strong Security** Automate distribution of security patches and fixes to ensure device software is always up to date, thereby minimizing security vulnerabilities.

Heightened Visibility** Analyze omni-channel device and network data using predictive analytics to obtain a 360-degree perspective that is useful for troubleshooting and improving the customer experience.

Pre-built Dashboards** Access technical troubleshooting widgets, omni-channel customer troubleshooting history, and customer-centric network maps that highlight device-specific diagnostics and available operations.

AI and Machine Learning** Employ proprietary AI and ML algorithms to automate and execute workflows that improve system performance, reduce agent workloads, and lower operational costs.

Standards-based Integration** Take advantage of broadband industry standards like TR-069 and TR-369, as well as equivalent mobile and IoT standards to quickly integrate with different networks, devices, and protocols, providing a reliable and future-proof solution.

Multi-dimensional APIs** Seamlessly connect applications and OSS and BSS systems using multi-dimensional APIs that make it easier to integrate into existing infrastructure without significant disruptions or complex coding.

Growth Opportunities** Employ the latest technology to serve rapidly growing market segments within the IoT and mobile industry, including device management for low power wide area (LPWA) networks and e-sim/i-sim provisioning of mobile devices.

## SOLUTION BENEFITS

 Save Time 

- Faster integration  
- Faster system launch  
- Faster responses to issues

 Save Cost 

- Reduced CSR agent workload  
- Reduced operational costs  
- Reduced complexity

 Save Customers 

- Improved self-care   
- Improved resolution times   
- Improved customer loyalty

**Plus, generate revenue growth through the launch of new services and devices**

# Managing the devices that move our world forward.

![](https://motive.com/hubfs/bar%20-%20gradient%20(4).png)

 Global.  
Trusted.  
Flexible.

 Motive powers **150+ telecom providers, network operators, and enterprises, in 65+ countries **worldwide.

[Learn More](https://motive.com/solutions?hsLang=en)

>120K

Device models recognized

>1.0M

Customer service representative users

>10M

Self-service sessions enabled

>1.8B

Devices under management

 Learn from   
**the leaders.**

 Join the world’s top communication providers using Motive products to manage their device and service infrastructure.

[Leadership Insights](https://motive.com/resources?hsLang=en)

[![verizon-logo-white-1](https://motive.com/hs-fs/hubfs/verizon-logo-white-1.png?width=409&height=153&name=verizon-logo-white-1.png)](https://www.verizon.com/) [![telefonica-1](https://motive.com/hs-fs/hubfs/telefonica-1.png?width=357&height=179&name=telefonica-1.png)](https://motive.com/webinar/network-monetization-with-edge-intelligence?hsLang=en) [![BT-logo-white-1](https://motive.com/hs-fs/hubfs/BT-logo-white-1.png?width=300&height=149&name=BT-logo-white-1.png)](https://motive.com/case-study/bt-smp?hsLang=en) [![EAND.etisalat-logo-white](https://motive.com/hs-fs/hubfs/EAND.etisalat-logo-white.png?width=100&height=68&name=EAND.etisalat-logo-white.png)](https://motive.com/case-study/etisalat?hsLang=en) [![swisscom](https://motive.com/hs-fs/hubfs/swisscom.png?width=300&height=150&name=swisscom.png)](https://motive.com/news-and-resources/empowering-service-providers-bbf?hsLang=en) [![tele2-logo-white-2](https://motive.com/hs-fs/hubfs/tele2-logo-white-2.png?width=180&height=68&name=tele2-logo-white-2.png)](https://motive.com/webinars/unleashing-rsp?hsLang=en) [![claro-logo-white](https://motive.com/hs-fs/hubfs/claro-logo-white.png?width=180&height=64&name=claro-logo-white.png)](https://motive.com/case-study/claro-sim-rcs?hsLang=en) [![vivo-2-logo-black-and-white](https://motive.com/hs-fs/hubfs/vivo-2-logo-black-and-white.png?width=2000&height=555&name=vivo-2-logo-black-and-white.png)](https://motive.com/news-and-resources/motive-powers-latams-next-wave-of-telecom-innovation?hsLang=en)

 The industry leader in **device and service management.**

 Motive offers software-as-a-service models, private or public cloud deployment, or on-premises technology to support the specific needs of your business.

[Product Overview](https://motive.com/?hsLang=en#Products)

Home Device Manager

Remotely manage customer premise equipment (CPE) to unlock home broadband digital value and drive growth through the automation of smart home devices.

[Learn More](https://motive.com/home-device-manager?hsLang=en)  
[Download Datasheet](https://motive.com/datasheet/hdm?hsLang=en)

Entitlement Server

Empowering CSPs with eSIM provisioning, 5G innovations, and secure multi-device connectivity to stay ahead in a dynamic digital landscape.

[Learn More](https://motive.com/entitlement-server?hsLang=en)  
[Download Datasheet](https://motive.com/datasheet/entitlement-server?hsLang=en)

Service Management Platform

Elevate customer care and cut call center operational expenses by making device related issues, workflows, and service activities visible across all channels.

[Learn More](https://motive.com/service-management-platform?hsLang=en)  
[Download Datasheet](https://motive.com/datasheet/smp?hsLang=en)

IMPACT Mobile

Securely manage a vast array of mobile devices through the entire device lifecycle, while providing robust support for the growing population of eSIM-enabled devices.

[Learn More](https://motive.com/impact-mobile?hsLang=en)  
[Download Datasheet](https://motive.com/datasheet/impact-mobile?hsLang=en)

IMPACT IoT

Unify the management of highly diverse and complex IoT applications with scalable device management, data collection and analytics, and application integration software.

[Learn More](https://motive.com/impact-iot?hsLang=en)  
[Download Datasheet](https://motive.com/datasheet/impact-iot?hsLang=en)

 End-users are demanding RCS. **Is your network ready? **

 

[Find out](https://motive.com/rich-communication-services?hsLang=en)

**Actionable insights for** network leaders. **Built on decades of experience.**

[Resource Center](https://motive.com/resources?hsLang=en)

Is Your Platform Ready for USP? Practical Guidance for TR-369 Migration

Get expert insights on how to prepare your network, systems, and teams for the next generation of device management with the User Services Platform (USP).

[Watch Now](https://motive.com/thank-you/usp-readiness?hsLang=en)

AI in Telecom: Driving Growth, Operational Simplicity, and Smart Adoption

Learn how CSPs are leveraging AI to enhance customer experience, optimize networks, and drive operational efficiency.

[Learn More](https://motive.com/ai-in-telecom?hsLang=en)

The Pivotal Role of Entitlement Servers Amid Apple's RCS Support

Learn how RCS + entitlement servers can boost engagement, enhance security, and unlock new monetization opportunities. 

[Learn More](https://motive.com/thank-you/2025-rcs-rollout?hsLang=en)

**Stay connected with Motive:**

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "Canada",
    "addressLocality" : "Mississauga",
    "addressRegion" : "ON",
    "postalCode" : "L4W 5N5",
    "streetAddress" : "100-5060 Spectrum Way"
  },
  "knowsLanguage" : "en",
  "logo" : {
    "@type" : "ImageObject",
    "url" : "https://44869391.fs1.hubspotusercontent-na1.net/hubfs/44869391/Motive_cream_Horizontal-web.png"
  },
  "name" : "Motive Software Solutions",
  "url" : "https://motive.com"
}
```