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Improve your customers’ experience and drive topline revenue

We’ve enabled 64% fewer customer complaints, 40% faster recovery time, and 76% faster time-to-market for new offerings. Now that’s service.

Mitigate risks with expert oversight and reduce costs with more efficiency while you focus on your core business priorities.  

 

Who
uses it

CSPs, Enterprises, and Large-Scale Network Operators

Stay competitive by outsourcing operations to a trusted partner who can deliver consistent performance at scale.

Organizations Seeking Automation, Security, and Optimization

For teams overwhelmed with manual network management, our AI-powered services bring automation, intelligence, and insight.

Companies Focused on Productivity, Agility, and Growth

Focus on your core business while we keep your network running smoothly—with greater speed, reliability, and cost efficiency.

Businesses Transitioning to Cloud or Hybrid Environments

Whether you're migrating from on-prem or adopting hybrid models, we help you manage complexity and gain cloud-native benefits without the risk.

 

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What
it does

End-to-End Network Management

Take control of complex, multi-vendor networks with unified visibility and streamlined operations across the board.

Automation & AI-Driven Operations

Automate 80%+ of your network operations—including fault detection and resolution—with real-time AI insights and orchestration.

Security & Threat Management

Get 24/7 managed detection and response (MDR) to safeguard your network with proactive monitoring and rapid threat response.

Service Optimization

Improve user experience and service performance using our advanced Motive software to detect issues early and resolve them fast.

 

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Why
you need it

Faster Issue Resolution

Ensure high network reliability with quicker detection, diagnosis, and resolution—before it impacts your users.

Automated Processes

Eliminate repetitive manual tasks, reduce errors, and free up your team for higher-value work.

Strategic Partnerships

Tap into a global ecosystem of talent, tools, and innovation to stay ahead of the curve.

Security Assurance

Get peace of mind with 24/7 monitoring, real-time threat mitigation, and compliance support.

 

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Learn from the Leaders

“Home Device Manager (HDM) is a one-stop shop to give visibility into the home environment. It has been really powerful in helping our advisers understand how the broadband fixed network is performing and if there are any problems that might be preventing the service from performing at its best so that they can confidently resolve them. We’re actually thrilled with the customer experience improvements.”

- Simon Evatt, Product Director, BT
Decades of experience, decades of insight.
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