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Decades of solving network problems:
The Problem
Struggling to identify profitable 5G use-cases
5G infrastructure deployed, but monetization lags. Enterprise customers need network slicing with dynamic QoS and real-time provisioning—your current stack wasn't built for this.
Our Solution
3GPP-compliant 5G slicing and entitlement
Direct integration with your 5G Core (UDM, PCF, NSSF). Provision slices, enforce policies, entitle devices in real-time via unified API.
Architecture:
- 3GPP Rel-17+ (NAS, UE Policy, Slice Selection)
- Integrates: UDM, HSS, PCF, AAA
- Multi-tenancy for enterprise/MVNO
- RESTful APIs for BSS orchestration
Proven: 50+ operators, 1B+ devices
The Problem
Fragmented device data across systems
Device data trapped in silos—OMA-DM here, entitlement logs there, telemetry elsewhere. Can't diagnose efficiently or feed insights to your BI platforms.
Our Solution
Unified telemetry, one API
Converged platform = one data source. Track firmware adoption, VoLTE/ 5G/ eSIM success rates, device health. Export to Tableau, Splunk, or your data lake.
Integration:
- Unified data model (iOS, Android, IoT)
- Real-time KPIs: entitlement success, transfer completion
- RESTful APIs, Kafka streams, DB access
- Pre-built: Tableau, Splunk, Elasticsearch
Example: US Tier 1 correlates SIM swap patterns with firmware versions—catches issues before they scale.
The Problem
Reactive support draining OPEX
Break-fix is expensive. Customers call, agents troubleshoot, techs roll trucks—without diagnostic context. FCR suffers, costs climb.
Our Solution
AI-driven auto-remediation before customers call
Integrates with AAA, HSS/UDM, OSS/BSS. Detects issues early. Automated workflows: device reboots, config fixes, network optimization. Zero human intervention.
Tech Stack:
- Integrates: AAA (RADIUS/Diameter), HSS/UDM, OSS/BSS
- Protocols: TR-069, OMA-DM, Android/iOS management
- AI/ML anomaly detection
- Field portal with full device history
ROI: 60-80% FCR improvement, 25% call reduction
Proof: Middle East Tier 1 hit 80% mobile FCR in 6 months.
Motive is the proven leader in device and service management, trusted by 50+ operators globally to manage 1.8 billion+ devices across 150+ deployments.
Device Types Recognized
Years Experience
Self-Service Sessions Enabled
Where we can help
Three Ways We're Helping
Operators Transform:
The only unified platform for iOS and Android
Manage VoLTE, 5G entitlement, eSIM provisioning, and satellite connectivity—all in one system. Unlike competitors who built separate platforms and bolted them together, we've had a converged approach for 10+ years.
Results: 3-5 week time-to-market for new features (vs. months with competitors)
From reactive break-fix to AI-driven care
Shift left from costly call centers to zero-touch automation. Resolve issues before customers notice them.
Results: 60-80% FCR improvement, 25% call reduction
Real automation that installs, configures, repairs, and updates services on its own
Enable predictive insights and automated remediation across millions of devices. Our platform doesn't just alert you to problems—it solves them.
Think: self-optimizing networks that get better over time.
Real Operators, Real Results.
Webinar
Telefónica
Deployment:
- Global entitlement server rollout
- VoLTE, RCS, and eSIM provisioning
- Apple Watch and multi-device support
"The entitlement platform allows tight collaboration with applications on devices... it's one of the most interesting platforms we manage because it enables frictionless service activation without any user interaction."
— Alexandre Hammond, CTIO, Telefónica Corporate
Use-Case
e& by Etisalat, UAE
The Challenge:
Reactive support model leading to high operational costs, poor First Call Resolution rates, and customer frustration.
The Results:
- 60% improvement in Fixed Services FCR
- 80% improvement in Mobile Services FCR
- 25% reduction in inbound calls
Resource Type