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Case Study

How a Tier 1 Telco Enabled Australia’s Largest Smart Water Metering Rollout

A global telecom leader with over 6,000 employees and $3B in revenue partnered with Motive to deploy a national smart water metering solution. Designed to combat water scarcity and aging infrastructure, the deployment covers over 1.7 million people across Southeast Melbourne—making it the country’s largest smart water initiative.

By integrating Motive’s IMPACT IoT platform, the telco enabled millions of NB-IoT smart meters, dramatically improving water data accuracy, operational efficiency, and customer outcomes.

Key Outcomes

  • Massive IoT Scale & Reach
    Successfully deployed Australia’s largest smart water metering network, scaling from a few devices to millions while supporting both residential and critical infrastructure.
  • Advanced Device & Data Management
    Managed low-power, high-latency NB-IoT devices using Motive’s IMPACT IoT platform, which handled everything from provisioning to firmware upgrades and analytics.
  • Boosted Revenue Per Connection
    Created new monetization opportunities and improved average revenue per connection by offering bundled device management with IoT connectivity.
  • Actionable Analytics for Water Efficiency
    Streaming analytics detected leaks, abnormal usage, and consumption drops in real time—empowering proactive maintenance and water-saving recommendations.