Skip to content

Get proactive, get AI, get Wi-Fi and device insights

With Home Device Manager (HDM), you get real-time insights, AI-driven optimization and recommendations, and the information you need to save time and money. Avoid issues and spot opportunities: when you know, you save, and they smile.

 

Who
uses it

CSPs & Internet Service Providers (ISPs)

Offer better service, reduce churn, and support your customers more efficiently with deep, real-time Wi-Fi analytics.

Home Users & Businesses Requiring Reliable Wi-Fi Performance

For households and small businesses alike, HDM ensures strong, stable Wi-Fi for everything from Zoom meetings to Netflix streams.

Support Teams Managing Remote Network Issues

Helpdesk teams can diagnose and resolve connectivity issues remotely with data-driven precision—eliminating the need for on-site visits.

Broadband Product Leaders Focused on QoS and Retention

Boost product performance, enhance user satisfaction, and maintain a competitive edge with ongoing, intelligent network insights.

 

Talk to a Solutions Expert
shutterstock_2140058769

What
it does

Real-Time Visibility into Wi-Fi Interference & Network Congestion

Identify the root causes of slowdowns or drops with live insight into how bandwidth is being used and where bottlenecks exist.

Automated Diagnostics for Coverage Gaps & Channel Instability

Let AI spot weak zones, channel overlap, and erratic signal behavior—so you can fix them before customers even notice.

Adaptive Bandwidth & Frequency Management

Dynamically adjust bandwidth allocation and channel usage based on real-time demand and usage patterns.

Optimized Airtime Allocation for Latency-Sensitive Applications

Prioritize mission-critical activities like VoIP calls, online gaming, and HD video streaming to ensure a smooth user experience.

 

Talk to a Solutions Expert
shutterstock_2141864139

Why
you need it

Lower Operational Costs with Predictive Maintenance and Remote Troubleshooting

Cut down on costly truck rolls and manual interventions by enabling remote diagnostics, troubleshooting, and predictive maintenance. 

Expand Broadband Coverage Without Expensive Fiber Infrastructure

Leverage fixed wireless technology to provide reliable, cost-effective broadband where traditional infrastructure is impractical.

Deliver Self-Optimizing Networks with AI-Powered Automation

Our AI-powered automation continually adjusts network parameters for optimal efficiency, ensuring users experience fast and reliable connectivity at all times.

Scale Efficiently with Multi-Tenancy and End-to-End Device Management

Multi-tenancy support enables streamlined oversight of various service providers, enterprise clients, or geographic locations, allowing for seamless scalability.

 

Talk to a Solutions Expert
hdm-scalable-birdseye-houses
Talk to a Solutions Expert

“By investing in USP and analytics, we are enhancing network visibility and improving our ability to deliver exceptional customer experiences.”

- Christian Mosimann, Product Owner, Swisscom
Decades of experience, decades of insight.
Empowering Service Providers to add New Value and Services
Discover how service providers leverage USP and open-source frameworks to innovate, enhance privacy, and transition to a services-led business model.
AI in the Connected Home
Learn how AI enhances customer experience, enables predictive maintenance, and unlocks new business models.
Unlocking Growth for Telcos: Innovation in Managed Home and Beyond
Discover how telcos can unlock growth in managed home services by leveraging innovation in device management, predictive analytics, and smart home connectivity.
Stay in the know