Leading the Shift to Predictive Telecom: An Interview with Pedro Costa of Motive Software
Interview - Published - December 8, 2025 - Mobile Industry Review To view original ...
The hidden cost of churn and what operators can do differently
Editorial - Published - December 15, 2025 - Telco Forge To view original article: ...
Service Management Platform Automated Test Framework
In the fast-paced world of software development, delivering reliable, high-quality ...
From Reactive to Proactive: Unlocking the true potential of AI for Exceptional Network Performance & CX
Editorial - Published - December 8, 2025 - The Fast Mode To view original article: ...
How SMP Machine Learning Transforms Customer Service Platforms and Workflow Efficiency
Motive SMP is an omni-channel service management platform that helps telecom customer ...
What’s Shaping the Future of Customer Service and Support
Gartner’s Service Bullseye Gartner’s 2025 bullseye highlights adoption patterns in the ...
How MCP Will Transform Telcos’ API Strategies
Model Context Protocol (MCP) has been a rapid development in the AI community, enabling ...
Understand Key Aspects of Service Management Models
Key Components of Service Management Service Management is a structured framework ...
Top Customer Service Trends in 2025: Why Digital-First Support is the New Standard
The Rise of Digital-First Consumer Expectations As technology continues to evolve, ...